- Repair is a big revenue stream — but chaotic without a job system.
- Track device, fault, estimate, status and technician per job.
- Spare-parts stock and warranty tie into the service flow.
For many mobile shops, repair and service earn as much as sales — but run on slips of paper and memory, jobs get lost, customers chase updates, and parts go untracked. Service management software turns repairs into a controlled flow: every device logged, every job tracked to completion, every part accounted for.
What service management handles
- Job intake — device, IMEI, fault, estimate, customer
- Status tracking (received → in-progress → ready → delivered)
- Technician assignment and workload
- Spare-parts issue and stock
- Warranty vs paid repair handling
- Service billing and history
Customers hate chasing 'is it ready?'. Job status (and a WhatsApp update) turns a stressful wait into a smooth experience — and brings them back.
Built into your mobile ERP
Wizix builds service management into your mobile-shop system, connected to IMEI, warranty and spare-parts stock — owned, from ₹49,999.
Can it track spare parts used per job?
Yes — parts issued to a repair are tracked against the job and deducted from stock.
Does it separate warranty and paid repairs?
Yes, warranty vs paid jobs are handled distinctly for correct billing.
See job tracking on your own service flow — book a free Wizix demo.
Explore Wizix Service SoftwareWizix builds custom ERP, billing and business software tailored to Indian industries. We share practical, no-jargon guides to help business owners choose and use the right software.
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