- IMEI/serial is the unique identity of every device — the key to warranty and returns.
- Tracking it from purchase to sale prevents disputes and fraud.
- Warranty tied to serial makes service and replacement clean.
Every phone, TV and appliance has a unique serial or IMEI, and in electronics retail that number is everything — it proves what a customer bought, when, and whether it's under warranty. Software that tracks IMEI/serial through purchase, stock and sale removes disputes, enables clean warranty service, and guards against fraud and grey-market returns.
Why serial tracking matters
Without it, warranty claims and returns become he-said-she-said. With it, you scan the serial and instantly know the purchase date, warranty status and history — protecting both you and the honest customer.
What the software provides
- IMEI/serial capture at inward (purchase) and sale
- Warranty period tied to each serial
- Instant warranty-status lookup by serial
- Clean returns and replacements by serial
- Fraud/grey-market guard (duplicate serial alerts)
- Serial-wise sales and stock reports
When a customer returns with a warranty issue, scanning the serial settles everything in seconds — purchase date, warranty, history — no arguments, no lost goodwill.
Built into your retail ERP
Wizix builds serial/IMEI and warranty tracking into your electronics retail system — owned, from ₹49,999 — so every device is accounted for end to end.
Can it look up warranty by serial instantly?
Yes — scan or enter the serial and see purchase date, warranty status and history at once.
Does it flag duplicate serials?
Yes, duplicate-serial alerts help guard against fraud and grey-market returns.
See serial and warranty tracking on your own stock — book a free Wizix demo.
Explore Wizix Electronics SoftwareWizix builds custom ERP, billing and business software tailored to Indian industries. We share practical, no-jargon guides to help business owners choose and use the right software.
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